Sales Policy

Effective Date: December 10, 2024
Website: vacprofixpro.com

At VacProFixPro, we are dedicated to providing our customers with high-quality products and a seamless shopping experience. Our Sales Policy outlines the key terms related to the sale of products on our website, ensuring transparency and clarity for all transactions. By purchasing from us, you agree to the terms set forth in this policy.

1. Product Availability

  • Stock Availability: All products listed on vacprofixpro.com are subject to availability. While we make every effort to keep our inventory up-to-date, occasionally, an item may be out of stock. If this occurs after you have placed an order, we will notify you via email and offer you the option of waiting for the item to be restocked, selecting an alternative product, or canceling your order for a full refund.
  • Pre-Orders: Some products may be available for pre-order. In such cases, you will be informed of the expected shipping date at the time of purchase. Pre-order items will only be shipped once they are available in stock.

2. Pricing and Payment

  • Pricing: All prices listed on our website are in US Dollars (USD) and are subject to change without prior notice. Prices may vary depending on promotions, sales, and market conditions.
  • Taxes: Sales tax is charged based on the applicable state and local tax laws for your shipping address. The tax will be calculated and displayed at checkout.
  • Payment Methods: We accept various payment methods, including credit/debit cards (Visa, MasterCard, American Express, Discover), PayPal, and other secure online payment gateways. Payment must be made at the time of purchase.
  • Payment Processing: Payments are processed securely through our third-party payment providers. We do not store any of your payment details on our servers.

3. Order Confirmation and Acceptance

  • Order Confirmation: After placing an order, you will receive an order confirmation email with the details of your purchase, including product information, pricing, and estimated shipping date. This confirmation does not constitute an acceptance of your order.
  • Order Acceptance: Your order will only be considered accepted once we process and ship the products to the address you provided. We reserve the right to refuse or cancel any order at our discretion, including but not limited to situations involving pricing errors, fraud prevention, or out-of-stock items.

4. Shipping and Delivery

  • Shipping Methods: We offer various shipping options, including standard, expedited, and express shipping, depending on your location. Shipping costs are calculated at checkout based on your selected shipping method and delivery address.
  • Delivery Times: Delivery times vary depending on the shipping method chosen, product availability, and the destination address. We strive to ship orders as quickly as possible, but delivery times may be subject to delays due to external factors such as weather conditions or courier issues.
  • Tracking: Once your order has been shipped, you will receive a tracking number to monitor the delivery status. If you encounter any issues with tracking, please contact our customer support team for assistance.

5. Returns, Exchanges, and Cancellations

  • Returns and Exchanges: If you are not satisfied with your purchase, you may return or exchange items within 30 days of receipt, provided the items are in new, unused condition and in their original packaging. For full details, please refer to our Refund and Returns Policy.
  • Order Cancellations: You may cancel your order within 24 hours of placing it. If your order has already been processed or shipped, we will not be able to cancel it.
  • Non-returnable Items: Certain items, such as personalized products and gift cards, are non-returnable unless they are defective.

6. Customer Responsibility

  • Account Information: When creating an account on our website, you are responsible for providing accurate and complete information. You must notify us immediately of any changes to your personal information, including address, payment details, and email address.
  • Use of Products: You agree to use the products purchased from us in accordance with any guidelines or instructions provided with the product. We are not responsible for any misuse or damages resulting from the improper use of our products.
  • Security: You are responsible for maintaining the confidentiality of your account details and password. You agree to notify us immediately if you suspect any unauthorized use of your account.

7. Limitation of Liability

We make every effort to ensure that all product descriptions, images, and prices are accurate. However, we do not guarantee that all information on the website is error-free or complete. In the event of a pricing error or product discrepancy, we reserve the right to cancel or adjust the order, and we will notify you promptly.
Our liability is limited to the amount paid for the product, and we are not responsible for any indirect or consequential damages resulting from the purchase or use of products.

8. Intellectual Property

All content on our website, including text, images, logos, graphics, and designs, are the property of VacProFixPro and are protected by copyright and intellectual property laws. You may not use or reproduce any content without our prior written permission.

9. Changes to the Sales Policy

We may update this Sales Policy from time to time. Any changes will be posted on this page, and the updated effective date will be clearly noted. We recommend reviewing this policy periodically to stay informed of any changes.

10. Contact Us

For any questions or assistance regarding our Sales Policy or to inquire about your order, please contact us at:

VacProFixPro
Street: 305 Walkers Ridge Way, Kit Carson, Colorado, United States
Phone: 630-201-6364
Email: info@vacprofixpro.com
Website: vacprofixpro.com